Nutrislice’s Commitment to Accessibility

 

Nutrislice is committed to making the content on our websites and applications accessible, compliant, and user friendly to everyone. If you are having difficulty viewing or navigating a Nutrislice site or notice any content, feature, or functionality that you believe is not accessible to yourself or people with disabilities, or if you would like more information about the accessibility of Nutrislice software, please email us with a description of your specific concern(s). We also welcome suggestions for improvement.

 

Accessibility and Compliance is Foundational for Nutrislice

We strive to build our user interfaces in accordance with the official WCAG 2.x AA accessibility standards, and we regularly test our customer-facing software against these standards to ensure compliance with the Americans with Disabilities Act ("ADA") and Section 508. Our design and frontend development team members are trained on the latest accessibility techniques and standards, and our development process incorporates accessibility as a first-class concern (not as an afterthought or using aftermarket accessibility overlays and plug-ins like some other sites). In addition to regular internal accessibility testing and audits, we've had the customer-facing interfaces of the Nutrislice Menus & Ordering platform evaluated by independent non-profit accessibility experts (i.e., WebAIM). We've also consulted with and solicited feedback from accessibility specialists with the U.S. Department of Education's Office of Civil Rights during their compliance reviews of several of our educational clients' live Nutrislice sites, which our clients passed successfully.

 

Accessibility Features of the Nutrislice Platform

Some examples of accessibility features of the customer-facing Nutrislice Menus & Ordering platform (and corresponding mobile apps) include:

  • Alternative text for non-text content (where required or applicable)
  • Responsive, accessible layout and structure that can be navigated and interacted with without losing information, functionality, or context on different screen types, resolutions, and input devices including touch, mouse, keyboard-only, screen-readers, etc.
  • Programmatically determinable, semantic, and appropriately coded structure, layout, formatting, and presentation of content, including the appropriate use of tags, attributes, labels, ARIA, groupings, etc. to enhance accessibility, usability, and compatibility with assistive technology
  • Standards-compliant color contrast between text styles and backgrounds
  • Compatibility with "zoom" functions / tools and with user-defined stylesheets
  • Navigability cues, shortcut / skip links, and alternative navigation paths
  • Forms that are semantically constructed and accessible, including appropriate labels, help text, and effective communication of field requirements and errors
  • Other structures and features that enhance accessibility and meet or exceed WCAG 2 A and AA criteria and guidelines

For a detailed, point-by-point assessment report on the compliance of the Nutrislice Menus and Ordering software with the most recent WCAG 2.1 AA accessibility criteria, please contact us to request the latest version of our VPAT assessment report.

 

Accessibility of Client Content; Disclaimers

Each client of Nutrislice (typically a foodservice provider) is generally provisioned with an individualized Nutrislice Menus & Ordering site ("Client Site"), which the client is able to customize (in limited ways) to communicate their brand, program, and menu offerings via a unique web URL and in the Nutrislice app(s). Client Sites generally include a combination of (1) the web application framework, templates, content, and code that constitute the structure and customer-facing interfaces of the Nutrislice Menus & Ordering platform or are otherwise provided and managed by Nutrislice ("Nutrislice Platform and Content"); and (2) content that clients upload, configure, or input to the Nutrislice system (“Client Content”). Nutrislice strives to maintain the accessibility and compliance of the Nutrislice Platform and Content as well as to enable, support, and encourage its clients to provide Client Content that is accessible. However, Nutrislice does not monitor or review individual Client Sites or Client Content for accessibility and compliance unless a particular concern is brought to our attention, and our clients are responsible for the compliance and accessibility of any Client Content they provide.

Any assertions or representations of accessibility or compliance communicated by Nutrislice in this webpage, the Nutrislice VPAT, or otherwise are made based on good faith internal evaluations of selected demo site(s) and/or representative Client Sites, based on our understanding of the applicable standards, and may not be 100% accurate for all Clients Sites, given the variability of Client Content, configuration options for each site, and updates that are regularly applied to the software. NOTHING IN THIS WEB PAGE OR IN ANY VPAT REPORT OR OTHER DOCUMENT OR COMMUNICATION FROM NUTRISLICE, ITS EMPLOYEES, OR ITS CLIENT(S) SHALL BE INTERPRETED AS A GUARANTEE OR WARRANTY THAT A SITE, APP, OR OTHER TECHNOLOGY PROVIDED BY NUTRISLICE IS FULLY ACCESSIBLE AND COMPLIANT WITH APPLICABLE ACCESSIBILITY LAWS AND REGULATIONS, AND NUTRISLICE HEREBY EXPRESSLY DISCLAIMS ANY GUARANTEE OR WARRANTY REGARDING ACCESSIBILITY AND RELATED COMPLIANCE.

If you encounter any accessibility issues with Nutrislice software or with Client Content, please contact us at accessibility@nutrislice.com. In the case of an accessibility concern or shortfall pertaining to Client Content, we will attempt to contact the client to discuss the issue and to propose solutions to remediate it. Thank you!