Phew. You've made it to...today. But to be successful moving forward, operators will need to continue to be BOTH reactive (by adapting to changing realities) and proactive (by innovating to keep pace with customer expectations).
The best programs, the ones that fully leverage dining as a differentiator, will be the ones that crush it on both fronts.
So, what questions should you be asking to position your dining operation for success tomorrow and beyond?
Let's find out.
Considerations to keep top of mind for a more successful operation in this new normal.
Continue delivering a safe and engaging dining experience, that also helps attract the next generation of residents.
Some homework and actionable next steps for you to complete once you're done reading the e-book.